You will be redirected to our Upload portal where you can submit identification documents in order to continue.
Step 1
Gather the identification documents that you have available such as Driver’s License, Social Security Card, etc.
Step 2
Visit our upload portal for instructions on how to send documents.
Step 3
Await a call back from a customer service agent once your documents are uploaded.
Use this self-service process to start your service. Based on the information provided, your payment history or status of the service address, you may need to reach out to our Customer Service Representatives for help. If you can’t proceed with your service order, we will be happy to assist in any way we can.
Moving From Address and all optional information is not required but helpful to validate your identity and determine credit eligibility.
If you're unable to complete your transaction online, please call us at Monday - Friday from 7 a.m. to 7 p.m.
Your available date options may be limited due to the presence of a pending order at the service address selected. If the recommended dates do not meet your needs, and you need to discuss additional scheduling opportunities please call us at
Our CHOICE® program offers you the option to purchase the natural gas from a certified supplier. https://www.columbiagasohio.com/bills-and-payments/billing-programs/choice
Most customers, by default, receive natural gas through the Standard Choice Offer (SCO). https://www.columbiagasohio.com/bills-and-payments/billing-programs/standard-choice-offer
Some situations allow for reduction of the security deposit. If you would like to discuss the options, please contact us at Monday - Friday from 7 a.m. to 7 p.m., and we will be happy to assist you further.
Success!
Thank you! Your deposit has been received. Your upcoming service request has been confirmed.
Payment Confirmation #
An email confirmation will be sent to . Review the confirmation information for accuracy, and if changes are needed, please contact us at .
What's next? Call us at if you do not receive email confirmation of your service request within 24 hours. Please check your email for a payment receipt from our payment services provider, Paymentus. After you reach your request date below, you will get a follow-up email from us with your account number and instructions on how to register your self-service My Account login where you can view and pay your bill, manage your account and more. For assistance setting up your new cable, internet, phone and other services at no charge, please contact our 3rd party vendor, AllConnect at or www.allconnect.com.
Thank you!Your deposit has been received. Your upcoming service request has been confirmed.
What next? Take control of your account. When you register your account, you can adjust your account settings to meet your needs. Login to your account or begin registration. For assistance setting up your new cable, internet, phone and other services at no charge, please contact our 3rd party vendor, AllConnect at or Please check your email for a payment receipt from our payment services provider, Paymentus. Please check your email for a confirmation from us regarding your upcoming service request. Review the confirmation for accuracy, and if changes are needed please contact us at . If you do not receive email confirmation of your service request within 24 hrs Please call us at .
For more information please visit our website at https://www.nipsco.com/ or call
Are you converting to electric, seasonal, Demolition, or Temporarily stopping your service? You’ll need to call the call center at 1-800-543-8911 to complete this transaction.
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