Please review the service definitions to ensure you can submit your service request online.
If you're unable to complete your transaction online, please call us at Monday - Friday from 7 a.m. to 7 p.m.
To continue this service order online we will use an estimated meter reading based on your usage history. You can request an actual meter reading. If you prefer to exit this online session and schedule an actual reading or are unable to complete your transaction online, please call us at Monday - Friday from 7 a.m. to 7 p.m.
Your available date options may be limited due to the presence of a pending order at the service address selected. If the recommended dates do not meet your needs, and you need to discuss additional scheduling opportunities please call us at
If you're enrolled in our paperless program, your final statement will be sent to the email address on file. If not, your statement will be sent to the mailing address you've provided below.
By clicking submit, you agree to discontinue billing for utility service. If you need to have your gas meter disconnected and physically turned off by a Columbia Gas technician, please call us at Monday - Friday from 7 a.m. to 7 p.m.
By clicking submit, you agree to discontinue billing for NIPSCO utility service. If you need to have your electric and/or gas meter physically disconnected and turned off by a NIPSCO technician, please call us at Monday - Friday from 7 a.m. to 7 p.m.
You have successfully discontinued billing for the utility service. If you need to physically disconnect your service, please call us at Monday - Friday from 7 a.m. to 7 p.m.
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Thank you! We have received your request. An email confirmation will be sent to You have successfully discontinued billing for the utility service. If you need to physically disconnect your service, Please call us at
We're sorry! We apologize for the inconvenience. Our systems are taking longer than normal to process your upcoming service request.
What next? Please check your email for a confirmation from us regarding your upcoming service request. Review the confirmation for accuracy, and if changes are needed please contact us at . If you do not receive email confirmation of your service request within 24 hrs Please call us at .
Are you converting to electric, seasonal, Demolition, or Temporarily stopping your service? You’ll need to call the call center at to complete this transaction.
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