Please review the service definitions to ensure you can submit your service request online.
If you're unable to complete your transaction online, please call us at Monday - Friday from 7 a.m. to 7 p.m.
The Move option will guide you through stopping the service at one address and starting at another. If you only need to stop service at an address, Click here.
To continue this service order online we will use an estimated meter reading based on your usage history. You can request an actual meter reading. If you prefer to exit this online session and schedule an actual reading or are unable to complete your transaction online, please call us at Monday - Friday from 7 a.m. to 7 p.m.
Your available date options may be limited due to the presence of a pending order at the service address selected. If the recommended dates do not meet your needs, and you need to discuss additional scheduling opportunities please call us at
Our CHOICE® program offers you the option to purchase the natural gas from a certified supplier. https://www.columbiagasohio.com/bills-and-payments/billing-programs/choice
Most customers, by default, receive natural gas through the Standard Choice Offer (SCO). https://www.columbiagasohio.com/bills-and-payments/billing-programs/standard-choice-offer
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Thank you!Your deposit has been received. Your upcoming service request has been confirmed.
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What next? Take control of your account. When you register your account, you can adjust your account settings to meet your needs. Login to your account or begin registration. For assistance setting up your new cable, internet, phone and other services at no charge, please contact our 3rd party vendor, AllConnect at or Please check your email for a payment receipt from our payment services provider, Paymentus. Please check your email for a confirmation from us regarding your upcoming service request. Review the confirmation for accuracy, and if changes are needed please contact us at . If you do not receive email confirmation of your service request within 24 hrs Please call us at .
Paperless billing will be automatically transferred to your new account
For more information please visit our website at https://www.nipsco.com/ or call
Are you converting to electric, seasonal, Demolition, or Temporarily stopping your service? You’ll need to call the call center at to complete this transaction.
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